Jackie had been living on the streets for 17 years. She and her husband survived mostly outdoors for 8 years until he passed from health complications. She then began staying at emergency shelters and in tents for the next 9 years. She learned about The Sophia Way and came to live in our shelter for 6 months. During that time, she overcame her heroin addiction and successfully adapted to a healthier life style. Due to the chaotic nature of homelessness, Jackie had no documentation about her identity. While in The Sophia Way, Jackie worked with her case manager to get her IDs in order, which in turn helped her apply to housing. At every step, The Sophia Way was there to guide her, which ultimately resulted in employment and stable housing for the first time in 17 years.