A Note from the Heart
A place of hope and change for women.
women experiencing homelessness, women, homeless, homelessness, shelter, safety, stability, women's shelter, day center, Sophia's Place, Helen's Place, Bellevue, Kirkland, homeless in King County, housing
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A Note from the Heart

NatalieA day in the life of a case manager never looks the same as the previous day. I am a resource provider through avid online research, a sounding board for women who need reassurance, and a guide for when women don’t know where to start. Having 21 women at various stages in their journey to independence means that each day is different as I strive to meet them where they’re at.

Being a part of the complexity of 21 individual lives with different needs, wants, and ideas for the future is what gets me out of bed in the morning. I can’t imagine doing a job that doesn’t bring me into contact with people in need.  My work keeps me humble, changes my perspective, and allows me to use my abilities in a way that supports those who need it the most.

Natalie Minas, Case Manager, at work